Terms of delivery and payment


1. General: The following terms and conditions apply to all contracts, deliveries and other services. We disagree all different regulations of the contractual partner. All other agreements need a written confirmation on our part.


2. Moment of contract conclusion: by clicking the 'send order' button you place a binding order for the goods in your shopping cart. The order confirmation follows immediately after sending the order. The purchase contract comes off with our delivery confirmation or the delivery of the goods.


3. Warranty: The warranty results of legal requirements. In case of defect goods, we repair or replace first (it’s your decision). If the repair fails or a replacement is also defective, you can send back the product and get back the full purchase price or you keep the goods and get a discount on the purchase price.


4. Delivery and payment: The delivery and payment terms of "RT Diorama.de" are detailed shown in the order form. Payments must be made within 10 days, otherwise the order will be canceled. We are entitled to do partial deliveries to for you reasonable extent. Additional shipping costs have to agreed from your part.


Deliveries are "ex works".

Shipping costs (national):  The postal charges you can see in our shipping terms.

Shipping costs (international): Before delivery you need to pay in advance or via PayPal. You get an invoice by e-mail. Prices do not include the effective country postage costs.

Note: Additional postage costs due to a second delivery because of e.g. incorrect address, will be invoiced to you.


5. Minimum order quantity, extra charge for small quantities: There is no minimum order quantity or extra charge for small quantities.

Except commercial resellers.
6. Quality: In terms of production, small air pockets (blisters) or small bubbles can never be completely excluded


7. Delivery Times: Please check the estimated delivery time in the product description


8. Delivery and changes: Included with usually the products described. Similar figures, vehicles never included in the delivery, unless expressly stated. A construction manual not included. Minor changes to the articles we reserve the right.


9. Prices: The prices include the current VAT of 19%. The current price lists are valid. We expressly reserve the right to change the prices at any time.


10. Applicable law: It applies the statutory rules of the German Civil Code. It applies solely the law of the Federal Republic of Germany.