Right of withdrawal


Right of revocation

You can cancel your contract without a reason in text form (e.g. letter, fax, e-mail) within 14 days or - if the goods have been delivered to you before the end of the two-week period - by returning the merchandise. The period begins on receipt of this information on your rights in text form, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before the receipt of the first partial delivery) and also not before fulfillment of our duty to provide information under Article 246 para. 2 in conjunction with Section 1 para. 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligation under Section 312e para. 1 sentence 1 German Civil Code in conjunction with Article 246 Section 3 German Civil Code.

The deadline is deemed to be met, if the revocation or the item is sent within the two-week period.

The revocation must be addressed to:


Stefanie Theunissen

Niersstraße 16

D-47638 Straelen



E-mail: info@rt-diorama.de


Consequences of revocation

In case of an effective revocation, the goods and services by both parties and any benefits that have obtained (e.g. interest) shall be returned. If you are unable to return the product wholly or partially or you are able to return in only a worse condition, you will have to reimburse us for the loss in value. When items have been provided, this does not apply if the deterioration in the item is attributable solely to its examination – as you would have been able to carry out for example in a shop. You can also avoid the duty to reimburse us for deterioration caused by use of the item for the purposes intended by not using the item as if it were your own property and by doing nothing that impairs its value. Items that can be sent as parcels are returned to us at our risk. You are responsible for the costs of return if the delivered goods were as ordered and if the price of the item to be returned does not exceed an amount of 40 € or, if the price of the item is higher, you have not yet effected payment or a contractually agreed partial payment at the date of revocation. Otherwise, the return is free of charge for you. Items that cannot be sent as parcels will be collected from you. The obligation to reimburse payments must be fulfilled within 30 days. The period starts for you on the date you send your notice of revocation or the item. For us, it starts on the date of receipt of your revocation or the item.

End of the Information on the Right of Revocation